WHAT MAKES YOUR SHOES DIFFERENT?
Having an edge in terms of style and comfort is what we seek. And we leave no stone unturned to make it happen with our work and efforts. The products are handcrafted out of genuine leather. The design, make, comfort, and quality are the parameters we keep in mind before designing any product.
WILL MY SHOE LOOK EXACTLY LIKE WHAT I SEE ON THE WEBSITE?
The design and make will be analogous to the image that is shown in the description. However, we use natural hides for all of our shoes which might give a slight variation in color as each hide absorbs dye differently. Also, since we use handcraft method to create our designs, finish may slightly vary from shoe to shoe
FIRST TIME TRYING ON YOUR SHOES?
To have a proper fitting of our shoe, wear it in the afternoon as an average foot expands 3-6% from morning till evening. The best way to try our shoes is to try on a carpeted surface and avoid excessive flex of the shoe. Also, trying this way you can keep leather and sole away from scratches.
HOW TO CARE FOR YOUR SHOES
Kindly refer our Shoe Care page for detailed tips
WHAT IS YOUR SHIPPING POLICY?
We offer free expedited 2 days shipping policy on all the order with the United States. However, we do not ship to the PO Box.
For more details, please refer to our Shipping Policy page.
WHEN DO YOU PROCESS MY ORDER?
All the in-stock orders are shipped within 24 Hours however, order placed after 1:00 p.m. EST are shipped the next day. Furthermore, orders placed over the weekend or any other holiday are shipped the next business day.
WHAT IS YOUR RETURN POLICY?
We have designed a buyer-friendly return policy according to which the product can be returned to the company within 30 days if unused. For more information, please refer to our Return Policy page.
WHEN WILL MY REFUND ARRIVE?
Please allow 8-10 business days for your refund to be processed. Transit to the warehouse may take 5-7 day. The payment is initiated once the inspection process of the returned good is completed at our warehouse.
WHERE CAN I BUY YOUR SHOES?
To buy our hand-sewn shoe, you can place your order at our website. We are also available on amazon.com.
WHAT CREDIT CARDS CAN I USE?
We accept all major US debit and credit cards including Visa, Mastercard, American Express, Discover, Diners Club and JCB.
WHEN WILL MY SHOES ARRIVE?
As per our shipping policy, we ship all our in-stock orders within 24 hrs. In most cases, it takes 2 business days for your order to reach you.
WHERE CAN I TRY ON YOUR SHOES?
Our easy shipping and exchange policy gives you an edge to try and then select as per your size and choice. You can place the order of your desired product and once it reaches at your doorstep, you can try it on. If it doesn’t suit you well, you can place the return order within 30 days
DO YOU HAVE SALES?
Since we manufacture handcrafted products which are in very limited quantity, sales are not common. All the products having discounted price are on final sale. You can also sign up for are newsletter at the bottom right hand corner to get an update for all the ongoing and upcoming activities.